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Frequently Asked Questions

Frequently Asked Questions

Someone has most likely asked your question before.

28 articles
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Written by Heather Moore and Garrett Moore

What are your business days?

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Written by Heather Moore. Updated over a week ago

OTC Keycap Quality Standards

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Written by Garrett Moore. Updated over a week ago

When can I expect a response to my support request?

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Written by Heather Moore. Updated over a week ago

Keyboard Bag Board Compatibility

Garrett Moore avatar
Written by Garrett Moore. Updated over a week ago

My Rama Works cap is too loose or too tight. What should I do?

Garrett Moore avatar
Written by Garrett Moore. Updated over a week ago

How do I contact Omnitype about potentially carrying my design?

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Written by Heather Moore. Updated over a week ago

Can I have a discount code?

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Written by Heather Moore. Updated over a week ago

How will I know when the item I want is back in stock?

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Written by Heather Moore. Updated over a week ago

May I know the colors from a keycap set or other products?

Garrett Moore avatar
Written by Garrett Moore. Updated over a week ago

Groupbuys

6 articles
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Written by Garrett Moore

Payments

2 articles
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Written by Heather Moore

Orders

3 articles
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Written by Garrett Moore and Heather Moore

Shipping

3 articles
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Written by Heather Moore

Deskpads

4 articles
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Written by Heather Moore

Returns & Replacements

1 article
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Written by Heather Moore
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